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The activities of the business environment and human professionals
External factors influencing the business environment
Learners will comprehend the use of PESTLE, SWOT, and Porter’s Five Forces analysis methods to comprehend the external environment. This assists human resource professionals in understanding existing business operations and activities and planning for future actions. In addition, the tools serve as the foundation for professionals to become more knowledgeable about the decisions they make and the solutions they contemplate to some of the difficulties faced by the organization.
Organizational objectives and product and service delivery
Learners who want to understand business, culture, and change should first grasp organizational goals and how they affect organizational performance. The plans are chosen based on the sort of business and the vision set to build business goals and objectives. Next, employers and professionals should collaborate to improve effective planning and build support for the organization to ensure business continuity.
Learners should also work on comprehending the products and services that the organization provides to customers. Learners pursuing the course should identify the items and services produced and offered to clients by their work organizations. Professionals should also consider providing goods and services to clients per the goals and objectives established to support organizational performance. Achieving organizational goals and objectives substantially adds to the development of efforts to keep the organization on the right track to organizational success.
Use of technology to improve working processes
Students become aware of various technologies and how they are utilized to support work activities. They must grasp the platforms on which they are expected to use technology and how to use it to improve work habits. Learners should be prepared to detect the changes brought about by technology and present the best practices to support workplace improvement. There is also a need to comprehend the many approaches to utilizing technology. These are deemed appropriate in ensuring that social media platforms are adequately designed to support work activities such as communication, customer service, increased productivity, and workplace security. Technology has revolutionized the digital work environment, with several changes occurring due to various technical tools. These technologies cause better work practices, which contribute to higher performance.
The corporate climate and the significant factors that affect it
Each organization operates in a distinct context and has extraordinary obstacles. These can be analyzed using the following methods:
Exploring the critical external influences that impact an organization’s environment.
External forces have an impact on an organization’s current and future operations. The market in which an organization operates is one of these factors, as is the steeple. As a result, to better understand the market works, an organization must do a SWOT analysis.
Analyzing the aims of an organization and emphasizing the significance of planning
Each business’s short-term and long-term goals should include the organization’s vision and objectives, business structure, business paperwork, and employment climate. Organizations utilize several approaches to inform their customers and employees, determine their goals, plan, and link them to their policies and practices. For example, business continuity planning foresees possible disruptions and allows an organization to maintain operations in a catastrophe. It also aids in the preservation of an organization’s reputation while saving time and costs.
Evaluating a company’s products and services as well as its target clientele
Learners will need to discuss the products or services that an organization offers and their primary customers to analyze the market, analyze consumer needs, explore features and benefits of products or services an organization provides, and create market segments based on consumer needs, consumer priorities, demographics, and consumer interests.
Examine the role of technology in people’s jobs and how it might improve collaboration and working methods.
Learners should be familiar with the many technologies utilized in organizations, such as the internet, email, and electronic communications. Smartphones; social media, such as Twitter, Google, Facebook, Instagram, and YouTube; cloud-based communication methods; dashboards; cloud hosting; Bluetooth; voice command software; facial recognition software; fingertips; artificial intelligence; file management; autoresponders, and synchronizing software are examples of electronic communication. The course also teaches the capabilities of collective and individual technologies that are necessary for change, improvement and can influence working practices; the social and technological approaches that are used to improve communication in organizations, digital marketing of products and services, customer service, improving work efficiency in organizations, and improving productivity and security.
The influence of people’s behavior on the culture of a company
People’s behaviors in an organization influence and shape its culture in the following ways:
Identifying the organizational culture at work and emphasizing the need to encourage good changes.
Understanding culture in an organizational environment requires understanding and describing its various varieties; positive and bad cultures, cultural impacts, subcultures, norms and values, and cultural diversity. Learners should also be able to comprehend and describe the following: the role of people professionals in facilitating relevant and effective organizational culture; an organization as a holistic system; how to incorporate diversity and inclusion principles into corporate practices; and the significance of creating a diverse and inclusive environment in an organization.
Understanding how organizations function as a cohesive system and how professionals perform, and how their activities affect other sectors.
The students should be able to explain the organization’s kind, structure, design, and system. They should also be able to identify the various approaches used to achieve a productive holistic system approach, understand organizations as organic living systems, and determine how government influence, dissemination and communication, national and international, innovative developments, record keeping, changes in laws, legality, and compliance are addressed.
Employee skills and capacities are assessed via organizational assessments of employees’ learning and development.
Students should understand how learning can be transferred to achieve high performance and competitiveness within an organization, the importance of knowledge, how to fill skill gaps, critical incidents, and underperformance in organizations, and how to capture and interpret learning trends, theories, and factors affecting learning.
The significance of successful change management in an organization
Each company must have an efficient change management system in place. Here are a few suggestions:
Outlining the importance of change management inside an organization.
Organizational change is triggered by various factors, including competitive innovation, which is essential for beating competitors, technological change, which expands business opportunities, environmental turbulence, market demands, government policies, failure or divergence in the business community, and social and economic factors. In addition, changes in activities and events within an organization can also impact the business. As a result, numerous aspects of project planning, such as responsibilities, purposes, goals, and objectives, must be explicitly specified.
We are defining the function and significance of change professionals.
Professionals of all categories play various roles in organizational change. People professionals play an essential role in facilitating change agendas, such as: being the gatekeepers to the process of change; acting as representatives of the change; acting as catalysts for the change; working as a witness to the change; acting as change consultants; actively participating and offering positive change perspectives to non-participants; providing legal guidelines and compliance; disseminating information, and
She was explaining how change affects people in various ways.
Individuals react to change in various ways, including behavioral, emotional, and professional responses. Therefore, learners should describe how change affects them for others to understand how it affects them. These effects include job loss, position demotion, promotion, relocation, downgrading, and may increase or decrease. For example, if a person gets demoted, they may experience low self-esteem and mental health problems. On the other hand, customers also claim better well-being, teamwork formation, and professional advancement.