“Course: Operational excellence  ( Information Technology )  
Que: 
Think about a recent order (pizza, book, clothes, etc) you made online or over the phone. Describe the processes used in taking an order, filling the order, and receiving payment. Create a flowchart showing the steps used, Then, create a second flowchart indicating where you would recommend improvements to the processes and why.
*( One page need )*”

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